Help Center

What Would You Like to Know?

Browse below to review the answers to some of the most common questions that we receive. If you still have questions or would like more information, please get in touch and we’ll be happy to assist you.

frequently asked questions

Virtual consultations are not offered but we do offer a free site audit that can be provided.

No we do not charge by the hour, We typically charge per square meter, although every job is different, Generally we price every job individually based on the requirements. 

Card payment is available and card machines are available to use when the teams are on site. We also accept bacs.

Generally no we do not, We carry 300 Litres of water on our Van, that gets us through most jobs, Although we do carry over 150 meters of water delivery hose in case it is a big job and we need a water supply, This is just a standard hosepipe connection. Don’t worry if you don’t have an outside tap we carry every possible connection to ensure we can pull water. 

Our truckmount machine is petrol driven and provide us with all the cleaning power. Although if we need to pre hover or agitate your flooring we will require a 13a socket. We also carry over 70 meters of power cable if a socket is not handy. 

Our Truckmount machine is fixed into our van, but we carry an endless amount of Vacuum & Solution pressure hose, Our machine is designed for this! 

Our Boxer 427 Truckmount stands worlds apart from common household carpet cleaners like Vax or Rug Doctor, Our Boxer 427 Truckmount is a professional-grade carpet cleaning system that excels in power, efficiency, and performance. It’s designed for large-scale and commercial applications, providing superior results compared to household carpet cleaners like Vax or Rug Doctor.

Our head office is based in Darlington, County Durham. But we offer Commercial carpet cleaning services in Darlington, Newton Aycliffe, Durham, Newcastle, Northumberland, North Yorkshire, Middlesbrough, Stockton on Tees, Redcar & Cleavland. Our Licence retail / Pubs and bars division is a UK Nationwide service.